Testimonials

Paperny

“I would recommend Ray Strand without hesitation to any fitness facility seeking a dependable, skilled, and proactive fitness equipment repair technician. Ray consistently responds promptly and follows through on all commitments, minimizing equipment downtime in a busy fitness centre environment. He has a strong understanding of both cardio and strength equipment and is skilled at diagnosing and resolving issues efficiently and accurately. In addition to repairs, he offers valuable guidance on fitness centre layout, including equipment placement, spacing, and traffic flow to support safety and functionality. He also provides clear, practical advice on preventative maintenance, helping extend the life of equipment and reduce long-term repair costs.”

— Diane Thuna, BSc., MSc.(A) | Fitness and Recreation Manager, Paperny Family JCC

Trico

“As Fitness Director of Trico Centre, I would like to take an opportunity to offer a formal recommendation for Ray Strand and his Fitness Equipment Repair Business. Ray has been maintaining and repairing our equipment exclusively for the past seven years. Trico Centre is a Community owned and operated recreation centre with a 13,000 ft. fitness centre. It includes over 70 pieces of cardio and 80 pieces of strength equipment. His knowledge and technical skill to effectively and efficiently repair equipment is outstanding. He is always looking out for his customers, researching the most costeffective options. Ray is a great communicator, never leaving the facility without a full detailed report of findings and confirming repairs. He assists with safety equipment checks and also performs monthly preventative maintenance on our equipment. Ray responds to repair calls immediately and is usually in our facility for the repair within the first 24-48 hours of the call. In the past we had a flood on a Sunday and I called him at 8:30pm and he came rushing to help us move and secure our equipment. He goes above and beyond with his customers.”

— Michelle Mariani, Fitness Director, Trico Centre for Family Wellness, tricocentre.ca

Natural High

“We have been serviced by Ray for nearly 8 years. In that time we have come to completely trust his judgement and recommendations. Our equipment is in good repair because of his preventative approach. His ability to source parts and to find creative solutions to difficult situations is unparalleled. We would recommend Ray without reservation to any fitness facility and feel continually fortunate to have him as a part of our Natural High Fitness family.”

— Andrew Gustafson, Owner – Natural High Fitness and Natural High CrossFit, Okotoks, AB, naturalhigh.ca

Bow Valley

“Not only was Ray helpful with the calibration and set up of our gym equipment but his experience goes much further than that. He provided us with insight on gym layout, which equipment we should look at adding and eliminating in our space and a road map with equipment we should look at in the future. He really is a one stop shop! Highly recommend him!”

— Dean Brown, CEO, Managing Partner, Bow Valley Athletic Club, www.bowvalleyathleticclub.com

Motion

“We at Motion Fitness have enjoyed a long and fruitful relationship with Ray. He is very knowledgeable in his skill set and gets his work done in a very efficient manner. He will always recommend the best path forward and try to save the company from spending unnecessary resources. We look forward to many years of continued work”

— Hussain Akbar, COO, Motion Fitness

One Wellness

“Ray is a true Genius regarding his knowledge, experience, and understanding of all things fitness equipment related. He performs all of One Wellness’s preventative maintenance on our machines and quickly fixes equipment that sounds off. I highly recommend Ray for any preventative maintenance, diagnosing and fixing of fitness equipment. If you are in the market for refurbished equipment Ray has an excellent selection of equipment that more than meets the needs of commercial gyms.”

— Hugh Simson, CEO and Founder, One Wellness

Holly Park

“Ray did an excellent job at finding and restoring two commercial grade treadmills for our condominium. He took his time to restore and upgrade the treadmills, while keeping us well informed along the way. Some places we contacted were going to sell us worn equipment with a basic spit shine, whereas Ray took the time to deliver us restored well priced machines that will serve us for a long time. I look forward to dealing with him in the future!”

— Jonathan H, Condominium Board Member, Holly Park Condominiums

Fairmont

“We have always appreciated the care and work Ray puts into maintaining our fitness equipment. He is extremely knowledgeable in his field and he always ensures our equipment is running to it’s optimum.”

— Pam Ouellet, Director, Willow Stream Spa, Fairmont Banff Springs, 405 Spray Avenue, Banff, Alberta, Canada, T1L 1J4, fairmont.com/banffsprings

Crush Camp

“Ray is a reliable, skilled technician, and is always able to help you find a solution. Beyond the standard equipment maintenance, he’s helped me with trade shows, packing and moving equipment, and selling used equipment. Definitely the guy you want in your corner.”

— Emily Slaneff, Founder + Chief Goal Officer, crushcamp.com, 530 6 Ave SE, Calgary, AB T2G 1K5